CYLON CONTROLS ANNOUNCES THE RELEASE OF NEW BACNET® IP-BASED BUILDING CONTROLLERS AND MOBILE APPLICATIONS FOR HVAC ENERGY MANAGEMENT APPLICATIONS

Dublin, Ireland May 28, 2019 Cylon Controls, a global leader in smart buildings and energy efficiency technology has announced today the release of new products and solutions, including the highly anticipated CBXi Series of IP-based BACnet® direct digital controllers, eXplore an IP-based capacitive touch screen display and AeroBT, a Variable Air Volume (VAV) mobile balance and testing application. The CBXi Series will be part of the CB Line of BACnet® field controllers introduced by Cylon last year and features the CBXi-8R8 and CBXi-8R8-H main plant controllers that communicate on a BACnet® IP Local Area Network.  The powerful new controllers are fully programmable using [...]

2019-05-28T08:23:06-04:00May 28th, 2019|

Cylon Launches a Global, Seamless Case Management System

On May 20th, Cylon is improving the technical support user experience with the launch of a global, automated ticketing system. The introduction of the new service allows for efficient submission, tracking, and management of support requests. Using the new ticketing system is easy. With just a simple email request, you will experience a seamless case management process that will be supported and resolved by our team of dedicated Technical Support Group professionals. New Features for Faster Response Times You will notice a change in the way we communicate the status of your ticket to you. Submit an email to the [...]

2019-05-09T15:22:45-04:00May 9th, 2019|